Shoreditch Electric,
N1 6HD, London
Live, In-person event
Sept. 11, 2025
Registration: 12pm
Event: 1pm–8pm
Powering Performance
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Sept. 22-24, 2025
All expenses paid
BlueSky,
The Auberge.
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Explore the venue
Come and join us at our live, in-person event at Shoreditch Electric
Meet the speakers
Be inspired by global executive L&D leaders and the Rt. Hon. Dame Jacinda Ardern
Redefine high performance – through clarity, challenge and connection
Explore the venue
Come and join us at our live, in-person event at Shoreditch Electric
Visit the website
Learn from leaders shaping the future
Senior leaders sharing real experience, hard-won lessons, and stories worth hearing.
Select to see bios
The Rt. Hon. Dame Jacinda Ardern
Prime Minister of New Zealand (2017-2023); Patron, Christchurch Call Foundation; Board Member, The Earthshot Prize; Founder, Field Fellowship for Empathetic Leadership; Member of the World Leaders Circle; Distinguished Fellow, Blavatnik School, Oxford University
The Right Honourable Dame Jacinda Ardern served as the 40th Prime Minister of New Zealand. Assuming office at just 37, Ms Ardern championed an inclusive and empathetic leadership style that made bold policy change and successfully guided her nation through unprecedented global and domestic challenges.
During her time in office, Ms. Ardern confronted significant challenges, including a live-streamed domestic terror attack targeting New Zealand’s Muslim community, a volcanic eruption, and the COVID-19 pandemic. Responding with a people-first approach grounded in kindness, she helped New Zealand achieve one of the lowest losses of life during the pandemic among developed nations, instituted a ban on military-style semi-automatic weapons, and created the Christchurch Call to Eliminate Violent Extremism Online, for which she remains an active Patron.
A champion of women's empowerment, Ms Ardern saw New Zealand reach a historic 50 percent representation of women in Parliament, and on government appointed boards. Her administration also decriminalized abortion, strengthened pay equity laws, and extended paid parental leave to six months. Ms Ardern is the second woman in history to give birth while leading a country. Today, Ms. Ardern continues to hold roles that allow her to “be useful” including as a Member of the World Leaders Circle and a Distinguished Fellow at the Blavatnik School at Oxford University. She is an active advocate for climate action, serving on the board of The Earthshot Prize and as a Distinguished Fellow at Conservation International, helping provide solutions to climate change and environmental challenges. In 2024, Ms. Ardern founded Field, a first of its kind fellowship programme that fosters empathetic leadership in politics.
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Sinéad
Keenan
Chief Innovation Officer and Head of EZRA Labs | EZRA
Sinéad Keenan is EZRA's Chief Innovation Officer and Head of EZRA Labs, where she leads a team of behavioral scientists, psychologists, and L&D specialists dedicated to advancing solutions that drive positive behavioral change and organizational impact. She is also a business psychologist with deep expertise in learning, behavior change and leadership development. Prior to EZRA, Sinéad held senior roles at a number of professional services firms including Mind Gym, Spencer Stuart and Willis Towers.
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Nick
Goldberg
Founder and CEO | EZRA
Nick Goldberg has worked globally within the learning space for over ten years supporting more than 70% of fortune 250 companies to find ways to make their people more effective. Along with supporting clients, Nick has also led his own businesses as a CEO to be in the top 10% of places to work for in the UK.
In 2018, sponsored by Lee Hecht Harrison, Nick founded an incubator to find the latest technology from around the world and combine it with world class IP to create learning solutions that excite users, and can impact.
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Dr. Haesun Moon
PHD Communication Scientist, Educator, and Author
Dr. Haesun Moon researches what makes conversations work. As a globally recognized Communication Scientist and creator of the Dialogic Orientation Quadrant, she teaches at the University of Toronto and the Institute of Coaching. Known for her warmth and insight, Haesun helps people discover how to have better conversations by making complex ideas approachable and immediately useful in real-world settings.
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For any questions:
Please contact caroline.schiff@helloezra.com
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Explore the venue
Meet the speakers
SESSIONS
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Confirm your spot
See the agenda
Discover how today’s top leaders turn empathy into action and impact
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Any questions?
Please contact: viktorija.piscelina@helloezra.com
SPEAKERS
The role of coaching
The AI Accelerator
Get in touch
See the workshops
Client Panel What It really takes to thrive
4
Agility. Alignment. Endurance.
Without losing your people.
Performance today is more than just a metric - it’s a mindset. This panel brings together senior leaders to share what it really takes to help teams perform in the moment, not just prepare for it. We’ll explore:
Leading under pressure without passing it down
Building cohesion while staying adaptive
Creating learning that sticks - not training that ticks a box
Coaching sits at the heart of this conversation: not as a perk, but as a lever for strategic capability.
Campfire Stories Client spotlights & showcases
3
Unfiltered stories of transformation - where people strategy meets real-world complexity.
In this rotating showcase, senior leaders from some of the world’s most respected organizations share how they’re navigating today’s most complex business and talent challenges.
Expect short, sharp interviews covering:
How they’re operationalizing people strategy in service of business transformation
The role of human capital in unlocking growth, agility, and cultural alignment
What it takes to lead at scale - through ambiguity, pace, and pressure
These stories won’t just be about best practices. They’ll be about real decisions, hard trade-offs, and what leadership looks like behind the curtain.
Speaker details to be revealed soon. But rest assured: these are leaders putting in the work.
Workshop & Roundtables The DNA of high-performing teams
2
What sits beneath stretch, strength, and sustained performance?
In this opening session, we’ll blend behavioral science with real-world insight to examine what high-performing teams actually look like today - and what makes them hold under pressure.
We’ll explore:
How ‘modern managers’ embed clarity and coaching into everyday culture
Why psychological safety drives momentum more than any framework
What it takes to stretch performance without stretching people too far
Keynote The view from here
1
A future-facing take on leadership, endurance, and clarity under pressure
We’ll reveal our guest soon, but rest assured, it’s someone who has led through intensity, scaled culture at pace, or performed at the edge of human capability.
This keynote will explore themes like:
Finding clarity in complexity
Growing sustainably, and humanely
Leading with more precision
This is where human insight and high-stakes performance meet.
Topics & timings subject to change
Shape the future by turning insight into execution
Unlock possibilities:
Find clarity in complexity
What do you do when the very conditions that demand high performance—disruption, limited resources, shifting priorities—are the ones that make it hardest to deliver?
This session brings together timely insights from coaching, L&D, and behavioral science to help leaders lead more intentionally amidst change. You’ll hear from EZRA experts and external thought leaders on the mindsets and practical strategies that help organizations stay focused, aligned, and adaptable.
This isn’t about silver bullets—it’s about gaining clarity on what you can control, and how to protect performance when everything feels like a moving target.
Gain perspectives:
Learn from world-leading organizations
What separates the organizations that thrive under pressure from those that stall?
In this session, you’ll hear how other high-performing businesses are tackling familiar challenges, and share your own experiences in return. Through peer-led discussions and interactive sessions, we’ll explore what’s working, what’s not, and how others are thinking differently. You won’t walk away with a blueprint, but you will leave with new insight, renewed curiosity, and a network of leaders committed to learning from each other.
Accelerate progress:
Have the rules of the game changed—or are the fundamentals simply harder to activate in today’s environment?
With over 78,000 individuals coached globally, EZRA has seen what drives performance in practice. Managers are essential, but the bigger challenge is getting enterprise-wide buy-in—so that performance isn’t just an HR priority, but a shared organizational focus.
In this session, we’ll explore how to turn good intent into real traction. You’ll leave with confidence in what you’re already doing well, and fresh ideas for what to take on next to keep progress moving
Uncover what really powers performance
Unlock possibilities
Gain perspectives
Accelerate progress
Unlock possibilities
Gain perspectives
Accelerate progress
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WORKSHOPS
SUMMIT
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Day 2
9:30 – 10:45 AM
Day 2
11:00 AM – 12:30 PM
Day 2
1:30 – 3:00 PM
Day 3
8:15 – 9:15 AM
DAY 1
6:00 – 9:00 PM
DAY 2
9:00 AM– 9:30 PM
DAY 3
8:00 AM– 12:30 PM
11th Sept, 2025
Registration: 12pm
Event: 1pm–8pm
Shoreditch Electric,
N1 6HD, London
Sold out
Sold out
The future of performance starts with a better perspective
Join EZRA and other executives from Fortune 100 companies
Meet the facilitators
SESSIONS
Workshop your ideas with leaders who are right where you are
FACILITATORS
Explore the venue
Dr. Haesun Moon PHD Communication Scientist, Educator, and Author
Nick Goldberg Founder and CEO EZRA
Sinéad Keenan Chief Innovation Officer EZRA
Leslie Caputo SVP, Global Solutions EZRA
Nick
Goldberg
Founder and CEO
EZRA
Nick Goldberg has worked globally within the learning space for over ten years supporting more than 70% of fortune 250 companies to find ways to make their people more effective. Along with supporting clients, Nick has also led his own businesses as a CEO to be in the top 10% of places to work for in the UK.
In 2018, sponsored by Lee Hecht Harrison, Nick founded an incubator to find the latest technology from around the world and combine it with world class IP to create learning solutions that excite users, and can impact.
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Leslie
Caputo
Leslie Caputo is the SVP of Global Solutions at EZRA Coaching. With a background in Organizational Psychology Leslie started her career as a human capital consultant advising companies on talent strategy, leadership development, culture transtormation and pertormance management. At EZRA Leslie leads a team of experts that partner with our clients to design and scale coaching strategies that help organizations perform, transform, and grow. Prior to joining EZRA Leslie held leadership roles at Humu and Werk - HR technology platforms designed to drive behavioral change at scale. Leslie is based out of EZRA's New York City office.
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Sinéad
Keenan
Chief Innovation Officer
and Head of EZRA Labs
EZRA
Sinéad Keenan is EZRA's Chief Innovation Officer and Head of EZRA Labs, where she leads a team of behavioral scientists, psychologists, and L&D specialists dedicated to advancing solutions that drive positive behavioral change and organizational impact. She is also a business psychologist with deep expertise in learning, behavior change and leadership development. Prior to EZRA, Sinéad held senior roles at a number of professional services firms including Mind Gym, Spencer Stuart and Willis Towers.
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Are you an executive HR or L&D leader looking to speak? Please contact: dan.jackson-whiteside@helloezra.com
Founder and CEO
EZRA
Meet the facilitators
Visit the website
Expand your horizon
at the breathtaking
Blue Sky Auberge
VENUE
Nick Goldberg Founder and CEO EZRA
Sinéad Keenan Chief Innovation Officer EZRA
The Rt. Hon. Dame Jacinda Ardern
The future of performance starts with a better perspective
In today’s high-velocity world, leadership is constant motion - back-to-back decisions, quarterly pressure, endless complexity. It’s easy to stay reactive. Harder to stay clear.
But the leaders who perform at the highest level aren’t the ones running faster. They’re the ones who know when to pause, reframe, and focus on what matters most.
See the workshops
Power. Redefined.
The Rt. Hon. Dame Jacinda Ardern served as the 40th Prime Minister of New Zealand from 2017 to 2023. A decisive leader through crisis, conflict, and change - she forged her path with a unique blend of empathy and razor-sharp clarity, that had an outsized impact on the global stage. From pandemic response to progressive policy, she showed that influence doesn’t have to be loud to be lasting. Together, we’ll explore how empathetic leadership - the ability to lead through trust, respect, and emotional intelligence - is not just a moral choice, but a strategic advantage.
Discover how doubt can also become a leadership superpower - and how to prepare, collaborate, and influence with intention. And why the most effective leaders today are those who know how to connect, not just direct.
Live, in-person event
Come and join us at our live, in-person event at Shoreditch Electric
Learn more
Learn more
Registration & Networking
12:00
Topics & timings subject to change
AGENDA
Back to list
Be inspired by global executive L&D leaders and the Rt. Hon. Dame Jacinda Ardern
By Nick Goldberg CEO and founder, EZRA
13:00
Interfluence: Defining Moments as We Speak
13:20
Networking Break
14:00
Leadership Panel
14:55
Empathy in action: Senior leaders and changemakers discuss how they’re putting empathy at the heart of their decision-making.
Fireside chat with
The Rt. Hon. Dame Jacinda Ardern
How do you lead when it matters most? Hear firsthand how Jacinda Ardern led New Zealand through crisis with a powerful mix of compassion and courage – then ask her your own questions in an open Q&A.
15:45
Moderated by Sinéad Keenan, Chief Innovation Officer, EZRA
Hosted by Jayson Butler-Darby Director of Assessments and Insights, EZRA
Closing Remarks
16:45
Closing remarks & Evening reception
16:45
Fireside chat with
The Rt. Hon. Dame Jacinda Ardern
How do you lead when it matters most? Hear firsthand how Jacinda Ardern led New Zealand through crisis with a powerful mix of compassion and courage – then ask her your own questions in an open Q&A.
Moderated by Sinéad Keenan, Chief Innovation Officer and Head of EZRA Labs, EZRA
15:45
External Keynote
Empathy in action: Senior leaders and changemakers discuss how they’re putting empathy at the heart of their decision-making
Hosted by Jayson Butler-Darby Director of Assessments and Insights, EZRA
15:00
Networking break
14:00
External Keynote
We’ll reveal our guest soon, but rest assured, it’s someone who has redefined the role of leadership within their organisation
13:15
Welcome remarks
Nick Goldberg CEO and founder, EZRA
13:00
Registration & Networking
12:00
Your guide to the day
Topics & timings subject to change
AGENDA
Back to list
Welcome remarks
By Nick Goldberg CEO and founder, EZRA
Closing remarks & Evening reception
16:45
Meet & Greet with Jacinda Ardern Cocktails reception
17:00-20:00
Your guide to the day
Welcome remarks
Discover how today’s top leaders turn empathy into action and impact
Leadership Keynote
We’ll reveal our guest soon, but rest assured, it’s someone who has redefined the role of leadership within their organisation
Dr. Haesun Moon PHD Communication Scientist, Educator, and Author
Dr.
Haesun Moon
PHD Communication Scientist, Educator, and Author
Dr. Haesun Moon researches what makes conversations work. As a globally recognized Communication Scientist and creator of the Dialogic Orientation Quadrant, she teaches at the University of Toronto and the Institute of Coaching. Known for her warmth and insight, Haesun helps people discover how to have better conversations by making complex ideas approachable and immediately useful in real-world settings.
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Join these leaders:
Dannii Portsmouth Chief People Officer, EMEA Pepsico
Karen Alexander VP, Human Resources
Eli Lilly
By Dr. Haesun Moon PHD Communication Scientist, Educator, and Author
Who gets the real you? And—more telling—what are you most often misunderstood as? In Interfluence, we’ll trace how people come to see us, and how we come to see them, through the lens of Communication Science. From the quiet slip of a misheard phrase to the slow accretion of a reputation, you’ll learn to spot those “defining moments” as they happen—and, sometimes, rewrite them.
Sinéad
Keenan
Chief Innovation Officer
and Head of EZRA Labs
EZRA
Sinéad Keenan is EZRA's Chief Innovation Officer and Head of EZRA Labs, where she leads a team of behavioral scientists, psychologists, and L&D specialists dedicated to advancing solutions that drive positive behavioral change and organizational impact. She is also a business psychologist with deep expertise in learning, behavior change and leadership development. Prior to EZRA, Sinéad held senior roles at a number of professional services firms including Mind Gym, Spencer Stuart and Willis Towers.
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The journey begins. Our team laid the foundation with a bold vision and a clear mission to transform digital experiences. Early milestones marked the start of what would become a game-changing platform.
The beginning
2010
Momentum grew quickly. We expanded our capabilities, brought on key talent, and began shaping the core technology that would define the next phase of innovation.
Momentum
2015
A breakthrough year. Our platform officially launched, gaining traction with early adopters who shared our passion for creativity and interactivity.
Breakthrough
2020
Scaling up. With increased demand, we focused on refining performance and delivering new features, establishing our presence in the market.
Scaling up
2022
Recognition and growth. Industry leaders began to take notice, partnerships formed, and our community of creators flourished like never before.
Recognition
2025
2010
2015
2020
2022
2025
By Nick Goldberg CEO and founder, EZRA
Jayney Howson SVP, Head of Global Learning & Development
ServiceNow
Nicola Moore Deputy Chief People Officer Virgin Media O2
Rachel Iley Director of Global Learning Academy
British Airways
Jayney
Howson
SVP, Global Head of Learning and Development | ServiceNow
Jayney Howson is the Senior Vice President, Global Head of Learning and Development at ServiceNow.
She built a successful career in marketing and sales before realising her passion lies in transforming workplaces into a vibrant playground for fun and growth.
Prior to joining ServiceNow in February 2024, she served as the SVP of Global Sales Enablement at Salesforce, spearheading learning transformation around the globe.
Jayney's not just a dedicated leader but also a devoted parent to two with her better half, Chris, and a grateful cancer survivor. In her free time, she enjoys a spot of retail therapy, indulges in some questionable TV and immerses herself in leadership podcasts.
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Dannii
Portsmouth
Chief People Officer, EMEA | Pepsico
Dannii Portsmouth serves as Chief People Officer for PepsiCo across Europe, the Middle East, and Africa (EMEA), overseeing the People function for more than 70,000 associates in over 100 markets. In her role, Dannii leads the talent agenda and builds strategic organizational and people capabilities.
Dannii returned to Europe in 2023 to serve as Chief People Officer for the region, following her impactful tenure as HR Vice President for PepsiCo Beverages North America West Division. There, she led initiatives that significantly improved retention, fostered cross-functional collaboration, and transformed talent management by elevating the employee experience. She began her PepsiCo journey in the UK in 2019, bringing with her over a decade of experience from GSK, where she held various HR leadership roles across the UK, Denmark, and global teams. Her work at GSK spanned pharmaceuticals, consumer healthcare, and business service transformation, with a strong focus on organizational alignment, culture change, and capability building. She led award-winning teams recognized globally for excellence in HR and leadership.
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Karen
Alexander
Vice President, Human Resources | Eli Lilly
Karen is currently the VP of HR for the Northern European Hub at Lilly. Karen leads HR across the commercial business for the UK, Ireland, Sweden, Denmark, Norway, and Finland.Karen brings a wealth of international experience to Lilly, having had the privilege of two overseas assignments. She led HR for the SAMETA region (South Aisa, Middle East Turkey & Africa), based out of Dubai, and a Global HR Strategic Projects role at Lilly HQ in the US. Her career at Lilly spans across Commercial, Research, and HQ, showcasing her versatility and expertise. Before joining Lilly, Karen worked in a variety of HR roles within the National Health Service, primarily focusing on Community Mental Health Services. She holds a Masters in Business Administration (MBA) and is a Fellow of the Chartered Institute of Personnel and Development (FCIPD). On a personal note, Karen is married and has one daughter who is currently studying Medicine. The family shares a passion for traveling and exploring different cuisines.
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Rachel
Iley
Director of Global Learning Academy | British Airways
Rachel Iley is a business-oriented and results-driven professional with more than two decades of operational leadership experience in heavily regulated and industrial environments. Proven track record of strategy development combined with the delivery of training solutions and talent programmes to drive the organisation’s success. Commercially and customer focused, adept at streamlining operations to deliver organisational efficiency. A confident and accomplished communicator who drives engagement and advocacy at all levels of the business. A senior leader skilled in building high-performing, collaborative teams.
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Nick
Goldberg
Founder and CEO
EZRA
Nick Goldberg has worked globally within the learning space for over ten years supporting more than 70% of fortune 250 companies to find ways to make their people more effective. Along with supporting clients, Nick has also led his own businesses as a CEO to be in the top 10% of places to work for in the UK.
In 2018, sponsored by Lee Hecht Harrison, Nick founded an incubator to find the latest technology from around the world and combine it with world class IP to create learning solutions that excite users, and can impact.
/
1
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Jayney
Howson
SVP, Global Head of Learning and Development
ServiceNow
Jayney Howson is the Senior Vice President, Global Head of Learning and Development at ServiceNow.
She built a successful career in marketing and sales before realising her passion lies in transforming workplaces into a vibrant playground for fun and growth. Prior to joining ServiceNow in February 2024, she served as the SVP of Global Sales Enablement at Salesforce, spearheading learning transformation around the globe. Jayney's not just a dedicated leader but also a devoted parent to two with her better half, Chris, and a grateful cancer survivor. In her free time, she enjoys a spot of retail therapy, indulges in some questionable TV and immerses herself in leadership podcasts.
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Dannii
Portsmouth
Chief People Officer, EMEA
Pepsico
Dannii Portsmouth serves as Chief People Officer for PepsiCo across Europe, the Middle East, and Africa (EMEA), overseeing the People function for more than 70,000 associates in over 100 markets. In her role, Dannii leads the talent agenda and builds strategic organizational and people capabilities. Dannii returned to Europe in 2023 to serve as Chief People Officer for the region, following her impactful tenure as HR Vice President for PepsiCo Beverages North America West Division. There, she led initiatives that significantly improved retention, fostered cross-functional collaboration, and transformed talent management by elevating the employee experience. She began her PepsiCo journey in the UK in 2019, bringing with her over a decade of experience from GSK, where she held various HR leadership roles across the UK, Denmark, and global teams. Her work at GSK spanned pharmaceuticals, consumer healthcare, and business service transformation, with a strong focus on organizational alignment, culture change, and capability building. She led award-winning teams recognized globally for excellence in HR and leadership.
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Karen
Alexander
VP Human Resources,
Eli Lilly
Waiting
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Nicola
Moore
Deputy Chief of People Officer | Virgin Media O2
Nicola Moore is Deputy Chief People Officer at Virgin Media O2, a seasoned People Executive known for driving commercial growth through empathetic, human-centric leadership. She played a pivotal role in integrating the culture of one of the UK’s largest joint ventures, helping shape a workplace defined by trust, empowerment, and transformation. Nicola’s leadership philosophy centres on listening, co-creation, and unlocking business and societal value through people.
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Rachel Iley Director of Global Learning Academy
British Airways
Rachel
Iley
Director of Global Learning Academy,
British Airways
Rachel Iley is a business-oriented and results-driven professional with more than two decades of operational leadership experience in heavily regulated and industrial environments. Proven track record of strategy development combined with the delivery of training solutions and talent programmes to drive the organisation’s success. Commercially and customer focused, adept at streamlining operations to deliver organisational efficiency. A confident and accomplished communicator who drives engagement and advocacy at all levels of the business. A senior leader skilled in building high-performing, collaborative teams.
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